News
01.10.2022

Roadmap for Changing AI from a Banking Catch Phrase to Real Action | The Financial Brand

Rushing into AI initiatives before putting their data in order is an untenable strategy for credit unions seeking to improve customer experience and attract new members. Unfortunately, many credit unions that have integrated machine learning capabilities into their daily operations are experiencing severe data quality problems. These are serious challenges that influence every element of the organization, especially when managers start making business decisions based on skewed data.

This article describes the steps that credit unions need to get their data in order.

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