Intelligence & Innovation Banking Summit

Agenda:
The Art of the Collaboration
Time to Market and Time for Action is Critical
Threats and Differentiators
Prowess during a Pandemic
The Ability to Collaborate
Turning Innovation in to Action
Usability
Explainability
Time to Execution
Security & Compliance (Anonymizer)
Forward Leaning Services to Drive Growth
Customer Journey (Sentiment)
Thin Client (Credit Risk & Default)
Personalization (Next Best Offer – Transaction)
Market Intelligence (New Product Offering)
Speakers:
Tony Hildesheim
Chief Administrative Officer, Redwood Credit Union
Blair Newman
Chief Technology Officer, Neuton.AI
Jason Schwabline
Chief Strategy Officer, Alogent
Richard D. Lutkus
Partner, eDiscovery & Information Governance, Seyfarth
Prosper in today’s banking challenges with tomorrow’s technologies
While digital transformation has been a trendy and hot topic over the past several years, 2020 has initiated a seismic shift and thrust us into the realization that a digital approach is no longer a nice-to-have but the foundation of any successful credit union/banking strategy moving forward.
The Intelligence and Innovation Banking Summit brings together the leaders in the banking industry to share the changes they are seeing and the top opportunities for the industry to adapt and thrive. This event provides executives with the opportunity to engage with peers who are looking to pivot through the crisis and define the next “normal” for banking.
Why should you participate?
Hear how your peers are driving digital change and innovation and the valuable lessons they have learned. Gain global industry-leading insight on how banking is evolving, where it’s heading next, and how to keep your organization ahead of the curve.
Walk away with tools and strategies to make digital-first banking a reality within your organization.
Thanks for Coming!
Contact Us
Tony Hildesheim
Chief Administrative Officer,
Redwood Credit Union
Tony Hildesheim is the Chief Administrative Officer for Redwood Credit Union (RCU), the North Bay’s largest credit union, which serves more than 366,000 Members and has $5.7 billion in assets. Responsible for most of the credit union’s back-office operations, Tony has three senior vice presidents who report to him: the SVP of Payments who oversees item processing, cards, fraud, and account services; the SVP of IT, responsible for innovation and application development, IT operations, and the digital experience; and the SVP of Strategy, Projects, and CRE, in charge of strategic planning, project management, corporate real estate, and facilities.

Tony joined Redwood Credit Union in 2010 and has more than 30 years of business leadership and technology management experience, serving previously as a senior leader at a large credit union, and the Federal Home Loan Bank of Seattle. In his prior positions as a partner in a 50-person Internet development firm, and a consultant for midsized regional banks and credit unions, he assisted in developing innovative technology solutions to support business operations for financial and other professional services.

He has a Bachelor of Science degree in business administration and information technology, with a diverse background that spans the financial, government, and online business sectors. He also served seven years in the United States Marine Corps and draws from that experience to drive operational excellence and efficiencies that ensure the confidentiality, integrity, and availability of RCU’s systems.
Blair Newman
Chief Technology Officer, Neuton.AI
As Chief Technology Officer Blair is chartered with overseeing our Portfolio, Business Services and Solutions including our Professional Services organization all while ensuring high quality services are delivered to our clients.

Blair is a results-focused leader with a demonstrated record of delivering profitable global-scale outsourcing and professional services to Fortune 500 companies through the successful cultivation of strategic partnerships.

With over 20 years of experience, Blair brings a successful track record of thought leadership in IT consulting and services. Prior to Bell Integrator Blair has held various leadership roles at T-Systems North America, a Division of Deutsche Telekom, where he was responsible for providing strategic direction and leadership in the areas of Dynamic Services (Cloud Computing), SAP Hosting, Application Operations, Managed Hosting and Infrastructure Services.

Blair holds a BS degree in Information Systems and has completed studies in Robotics and Electronics.
Jason Schwabline
Chief Strategy Officer, Alogent
Jason is the leader of product management and company strategy for Alogent. He spends much of his time traveling and evangelizing, and speaks regularly on the future of transformational technologies in financial services and how they impact both our clients and industry overall.

Jason has an extensive background in leading product and strategy organizations in the financial services space. Over the last 18+ years he has worked in all tiers of banking and credit union markets with a specific focus on developing and growing both core and ancillary solutions such as core banking systems, teller platforms, check imaging solutions, and enterprise content management products.
Richard D. Lutkus
Partner, eDiscovery & Information Governance, Seyfarth
Richard's clients have significant data privacy and security requirements, as well as trade secret misappropriation concerns and internal investigation needs. His exceptional technical knowledge, combined with legal acumen, allows him to deliver strategic, focused, and unique solutions. He has the two-for-one ability to use technology and legal knowledge to solve a broad range of matters.

Richard is the only attorney in the world who is a multijurisdiction-barred attorney as well as a certified ethical hacker, certified digital forensic expert, and certified e-discovery practitioner. Understanding how hackers and bad actors work and the methods they use to breach systems and exfiltrate data helps Richard provide swift, targeted, and effective mitigation strategies. Because he knows the methods hackers use, Richard is able to more effectively respond to threats and help clients proactively mitigate them.

Richard is an experienced and highly technical breach coach. He has helped hundreds of clients with domestic and cross-border data breach matters that present significant operational, financial, legal, and compliance risks. Richard has supported data breach preparation and response to the technology, pharmaceutical, consumer retail, aerospace/defense, hospitality, commercial manufacturing, insurance, and financial clients. His background as a software coder, computer system designer, and networking expert uniquely suits him to service a broad range of clientele. Richard has also assisted companies with M&A cybersecurity due diligence and other proactive threat assessment, quantification, and mitigation. Richard also advises companies on remote work related cybersecurity and privacy compliance matters.

Richard is responsible for the development and operation of Seyfarth Scout, a revolutionary remote investigation and reporting toolkit. He also developed the firm’s Return-to-Work screening product, and has significant experience with contact tracing application assessments.

To help clients prepare for the enactment of the EU's General Data Protection Regulation, Richard developed an interactive GDPR readiness/compliance survey that assessed the functional maturity of clients' GDPR readiness. The tool aggregated responses for peer comparison for clients. Richard also developed a remote collection kit based on the Linux Ubuntu operating system to allow remote, interactive forensic imaging of any computer with a USB port. He has also developed practical cybersecurity maturity checklists for boards of directors, CLOs, GCs, CFOs, and more. Richard also employs social engineering techniques for internal investigation interrogations and hack attribution investigations.

Richard is passionate about technology, both personally and professionally. He prides himself on staying on the cutting edge in technological developments. Richard is an attorney who codes, and has been known to host server honeypots for would-be attackers to breach in order to gather intelligence on how hackers approach attacks. He uses the gathered intelligence to promote active defense principles to his clients to prevent real attacks on them.
Privacy Policy

Please note we have updated our Privacy Policy, including new information relating to California Consumer privacy practices and rights, effective January 1, 2020

This Privacy Policy (“Policy”) explains how Bell Integrator Inc., a Delaware corporation and its affiliates and subsidiaries (collectively, "Bell Integrator", “we”, “us” or “our”, as applicable) applies privacy practices to those who visit the web interface (the “Neuton Platform” and together with the software applications developed, hosted and offered through the internet, the “Neuton Service”). For purposes of this Policy, “Personal Data” shall mean any information relating to an identified or identifiable natural person. This might be by reference to an identifier such as a name, ID number, location data or online identifier, or by factors specific to them, such as their physical, genetic, economic or social identity.

This Policy describes how we collect, use, share and secure the Personal Data of the users of Service (the “User(s)” or “you” or “yours”, as applicable). It also describes the User’s choices regarding use, access and correction of the User’s Personal Data. The capitalized terms used in this Policy but not defined herein shall have the same meaning assigned to them in Bell Integrator’s Terms of Use located at: https://neuton.ai/terms-and-conditions (the “Terms”).

By using the Neuton Service, you express your unconditional agreement with this Policy and the conditions of processing the Personal Data contained herein. If you do not accept this Policy, do not use the Neuton Service or provide any personal information to us.

NOTICE TO USERS’ OBJECTS: If you use the Neuton Service to interact with other individuals, such as your customers or potential customers (the “User’s Objects”), you are solely responsible for ensuring compliance with all applicable laws in connection with the collection and/or processing of Personal Data of the User’s Objects. If you are a User’s Object please note that Bell Integrator has no relationship with you whatsoever and its only relation is with the Subscriber with whom you may interact. For any questions regarding the collection of your Personal Data or to amend your Personal Data, and for all other reasons, you must contact the Subscriber.

NOTICE TO USERS: Please note that the EU’s General Data Protection Regulation (GDPR) applies to the User if the User collects Personal Data of the User’s Objects and any of the following two criteria are met: (i) the processing of Personal Data is done in the context of the activities of an establishment of a controller or a processor in the EU, regardless of whether the processing takes place in the EU or not; or (ii) the processing of Personal Data of data subjects who are in the EU by a controller or processor not established in the EU, where the processing activities are related to: (a) the offering of goods or services, irrespective of whether a payment of the data subject is required, to such data subjects in the EU; or (b) the monitoring of their behavior as far as their behavior takes place within the EU. Because Bell Integrator does not collect or determine the use of any Personal Data of User’s Objects, nor the purpose for which such data is collected by the User, how such data is collected and how it is used, Bell Integrator does not act as a data controller as defined under GDPR and bears no responsibility under the GDPR associated with a data controller. To the extent that Bell Integrator processes any User’s Object’s data, it should be considered only as a processor on behalf of the Subscriber as to any Personal Data that is subject to the requirements of GDPR. Please note that under GDPR you are regarded as a data controller vis a vis the User’s Objects and as such must comply with the requirements of GDPR. While you may employ your own privacy policy, you agree and acknowledge that for as long as you use the Neuton Service and are subject to the GDPR, you must comply with the GDPR requirements. Your obligations (which extend to your employees, agents, subcontractors, etc., collectively your “Personnel”) include, but are not limited to (i) promptly (and under no circumstances after seventy two hours) notifying Bell Integrator of becoming aware of any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to, Personal Data transmitted, stored or otherwise processed or any investigation by a governmental authority concerning your handling of Personal Data; (ii) promptly and in good faith responding to any inquiries or requests by Bell Integrator regarding the collection and/or processing of Personal Data by you; (iii) maintaining relevant records of collecting and/or processing of Personal Data subject to GDPR; (iv) transferring or processing the Personal Data outside the EU or European Economic Area in compliance with GDPR and with prior written notification of Bell Integrator; and (v) ensuring that your Personnel is aware of and complies with the foregoing obligations. Bell Integrator is under no circumstances obligated to, but reserves the right to monitor (and audit) the User’s compliance with the foregoing. To the extent that Bell Integrator suffers any losses as a result of the breach by the User of the foregoing obligations or failure to abide by the foregoing obligations, the User shall hold harmless and shall fully indemnify Bell Integrator from such losses. Bell Integrator is not responsible for the content of any Personal Data of User’s Objects or any other information that is stored on Bell Integrator’s or its third party suppliers’ servers at the discretion of the Subscriber. Bell Integrator owes no responsibility and bears no liability in regards to the User’s Objects. If you need a signed Data Processing Agreement in addition to this Policy and the Terms, please contact us at privacy@bellintegrator.com.

International Transfer of Personal Data

Bell Integrator is a global company, based in the United States. As such, we may transfer and access such Personal Data from around the world, including from other countries. In transferring your Personal Data, we will rely on lawful measures to transfer your Personal Data outside the EEA and Switzerland. If you are visiting the Neuton Service from the EEA or other regions with laws governing data collection and use, please note that by providing this Personal Data, you acknowledge that your Personal Data may be transferred to the United States and other jurisdictions in which we operate.

Information Collection and Use

The Neuton Service is currently integrated with Google Cloud Platform Marketplace (“GCP Marketplace”) operated by Google. Users log in to Neuton Service through their Google account, and except as set forth in this Policy, we do not collect any registration data or account data for any of our Users. Notwithstanding the foregoing, Bell Integrator may gather the following types of information about you: (1) personally identifiable information that GCP Marketplace makes available to us; (2) personally identifiable information that you voluntarily supplied to us; and (3) aggregate tracking and site usage information that is gathered automatically when you use the Neuton Service. This Policy governs Bell Integrator’s collection and use of your information in connection with the Neuton Service. Your use of any services provided by Google is governed by Google’s Terms of Service (available at: https://cloud.google.com/terms) and Google’s Privacy Policy (available at https://cloud.google.com/security/privacy/) (collectively, “Google Terms”).

It is Bell Integrator’s policy to use the personally identifiable information acquired from you for internal business uses only and to provide content, products and Neuton Service. Bell Integrator operates and maintains a variety of online security measures to safeguard and keep Personal Data private.

A. Information We Received from GCP Marketplace

To use the Neuton Service, you need to have an existing account or set up a new account through GCP Marketplace (an “Account”). When you register for an Account, you will be prompted for registration information, such as your first name, last name, your company name, email address, phone number, account login, and password. This information is submitted directly to Google, and we do not receive any information from GCP Marketplace except your full name and your email address.

B. Information That You Provide to Us

We may collect your personally identifiable information you voluntarily supplied to us. For example, we may ask for your full name, email address and phone number in order to complete your registration of webinars hosted by us.
Bell Integrator only collects "sensitive" personal information when you voluntarily provide us with this information or where such information is required or permitted to be collected by law or professional standards. Sensitive information includes personal information regarding a person's race, ethnicity, political, philosophical religious or similar beliefs, trade union membership, physical or mental health, sexual life, sexual orientation, or criminal record. Please use your discretion when providing sensitive information to Bell Integrator, and under any circumstances, do not provide sensitive information to Bell Integrator, unless you thereby consent to Bell Integrator’s use of that information for its legitimate business purposes and consent to the transfer and storage of such information to and in Bell Integrator’s databases. If you have any questions about whether the provision of sensitive information to Bell Integrator is, or may be, necessary or appropriate for particular purposes, please contact us at privacy@bellintegrator.com.

Data Submitted by You

We may also use the materials you submit through the Neuton Service, such as data, to improve the Neuton Service, including its algorithms. All such data is anonymized. We shall not use such data for any other purpose, including for purposes of advertising.

C. Automatic Collection of Personal Information

In some instances, Bell Integrator and its service providers use cookies, web beacons and other technologies to automatically collect certain types of information when you use Neuton Service, as well as through emails that we may exchange. The collection of this information allows us to customize your online experience; improve the performance, usability and effectiveness of Neuton Service; advertise and market our services; measure the effectiveness of our marketing activities; and generate and analyze statistics about your use of Neuton Service.

IP addresses

An IP address is a number assigned to your computer or internet-enabled device whenever you access the internet. It allows computers and servers to recognize and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to maintain and improve Neuton Service and to generate and analyze statistics about Neuton Service and your use of Neuton Service.

Cookies

Cookies are text files put on your computer to collect standard internet log information and visitor behavior information. This information is then used to track visitor use of the website and to create statistical reports on website activity. The detailed description of cookies used on our site can be found here: neuton.ai/cookies.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. Please note in a few cases some Neuton Service features may not function because of this.

BY ACCESSING OR USING NEUTON SERVICE, YOU AGREE THAT WE, OR A THIRD PARTY ACTING ON OUR BEHALF, CAN PLACE THESE COOKIES ON YOUR COMPUTER OR INTERNET ENABLED DEVICE.

Usage Analytics

We use several third party usage analytics tools including Google Analytics. More information about how Google Analytics is used by Bell Integrator can be found here: http://www.google.com/analytics/learn/privacy.html. To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the Online Services or to other web analytics services.

Transactional Data

We use third party payment processors (currently Google) to assist in securely processing your personally identifiable payment information, including recurring charges (if any). The credit card information that you provide is encrypted and transmitted directly to Google. We do not store your credit card information and do not control and are not responsible for Google or its collection or use of your information. You may find out more about how Google stores and uses your credit card information by accessing Google payments privacy practice at: https://policies.google.com/privacy.

How We Use Information That We Collect

A. Permitted Purposes:

We may use the information we collect about you (including personal information, to the extent applicable) for a variety of purposes, including to (a) provide, operate, maintain, improve, and promote Neuton Service; (b) enable you to access and use Neuton Service; (c) process and complete transactions; (d) provide customer service and support and send you related notices; (e) send promotional communications; (f) process and deliver contest or sweepstakes entries and rewards; (g) monitor and analyze trends, usage, and activities in connection with Neuton Service and for marketing or advertising purposes; (h) monitor and assess compliance with our policies and standards; and (i) for other purposes for which we obtain your consent. With regard to newsletters, updates and other general communications, we will - where legally required – only provide you with such information if you have opted in. You have the opportunity to opt out of receiving such communications at any time

B. Legal Basis for Processing (EEA only)

If you are an individual from the European Economic Area (EEA), we use your Personal Data, we may process your Personal Data on one or more of the following legal grounds: (i) because processing is necessary to perform a contract with you, such as to deliver Neuton Service; (ii) to comply with our legal obligations; (iii) because processing is necessary for purposes of our legitimate interest or those of any third party recipients that receive your Personal Data, provided that such interests are not overridden by your interests or fundamental rights and freedoms. We may also process your data based on your consent where you have expressly given that to us.

How We Share the Information That We Collect

We share information, including personal information, with our third-party service providers that we use to provide hosting for and maintenance of Neuton Service. These third-party service providers may have access to or process your personal information for the purpose of providing these services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

We may share your Personal Data with courts, law enforcement authorities, regulators or attorneys or other parties where it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim, or for the purposes of a confidential alternative dispute resolution process. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law.

We may share your Personal Data with any third party to whom we assign or novate any of our rights or obligations, or that acquires all or substantially all of our business, stock or assets, or with whom we merge.

We may also instruct service providers, to process Personal Data for the Permitted Purposes on our behalf and in accordance with our instructions only. We will retain control over and will remain fully responsible for your Personal Data and will use appropriate safeguards as required by applicable law to ensure the integrity and security of your Personal Data when engaging such service providers. We may also use aggregated Personal Data and statistics for the purpose of monitoring website usage in order to help us develop our website and our services.

We will otherwise only disclose your Personal Data when you direct us or give us permission to do so, when we are required by applicable law or regulations or judicial or official request to do so, or as required to investigate actual or suspected fraudulent or criminal activities.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

If you have any questions about or need further information concerning the legal basis, on which we collect and use your personal information, please contact us at privacy@bellintegrator.com.

How Long We Retain Your Personal Information

We will retain your personal information for as long as is needed to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. For personal information that we process on behalf of our Subscribers, we will retain such personal information in accordance with the terms of our agreement with them, subject to applicable law.

Your Privacy Rights

Upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at privacy@bellintegrator.com. Subscribers may update or change their Account Information by editing their profile within Neuton Service. To make a request to have personal information maintained by us returned to you or removed, please email privacy@bellintegrator.com. Requests to access, change, or remove your information will be handled within thirty (30) days; provided that, notwithstanding such request, this information may be retained for as long as you maintain an account for Neuton Service, or as needed to provide you with Neuton Service, comply with our legal obligations, resolve disputes and enforce our agreements.

Additional Rights for EEA and Certain Other Territories

If you are from certain territories (such as the EEA), you may have the right to exercise additional rights available to you under applicable laws, as follows:

What is a Subject Access Request?

This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please contact us at privacy@bellintegrator.com. We will respond to your request within thirty (30) days of receipt of the request. We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by privacy@bellintegrator.com. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Objections to Processing of Personal Data

It is your right to lodge an objection to the processing of your Personal Data if you feel the “ground relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defense of a legal claims. To invoke this right, please contact us at privacy@bellintegrator.com. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Data Portability

It is also your right to receive the Personal Data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:
(a) The processing is based on consent or on a contract, and
(b) The processing is carried out by automated means. To invoke this right, please contact us at privacy@bellintegrator.com. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you for, contact us at privacy@bellintegrator.com. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. If you feel that your Personal Data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint.

Privacy Notice for California Residents

This Privacy Notice for California Residents (this “CCPA Notice”) supplements the information contained in the Policy and except as provided herein, applies solely to California residents. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this CCPA Notice.

This CCPA Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this CCPA Notice, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some its requirements.

A.Information We Collect

The Information Collection and Use section describes the personal information we may have collected from you over the last 12 months, including the categories of sources of that information. We collect this information for the purposes of described in the How We Use the Information that We Collect section. We share this information as described in the How We Share the Information that We Collect section.

B.Your Rights

The CCPA provides California residents with specific rights to request information about our collection, use and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you with the following information:

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources from which we collect personal information.
  • Purpose for collecting, using or selling personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (known as “data portability request”).
  • If applicable, categories of personal information sold about you and the categories of third parties to which the personal information was sold.

We do not provide these access and data portability rights for B2B personal information.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.

We do not provide these deletion rights for B2B personal information.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at: privacy@bellintegrator.com. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: your full name and your email address associated with your Account.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Policy Regarding Children

Neuton Service is not directed to children under the age of thirteen and we do not knowingly collect personally identifiable information from children under the age of thirteen as part of Neuton Service. If we become aware that we have inadvertently received personally identifiable information from a User under the age of thirteen as part of Neuton Service, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of Neuton Service.

Changes to our Privacy Policy

If we change the Policy, we will post the revised Policy here with an updated revision date. Please check frequently the Site to see if the Policy is changed. If we make significant changes to our statement, we also may, but are not obliged to, notify all members whose Personal Data we have retained by means such as sending an email or posting a notice on our Site. Your continued use of Neuton Service constitutes your acceptance of all such changes and amendments. Your sole remedy is to cease using Neuton Service.

Contacting Us

If you have any questions regarding this Policy or information we hold about you, you may contact us at privacy@bellintegrator.com. In order for us to take the appropriate action, please describe in reasonable detail the nature of your request or inquiry.

Terms and Conditions
Last Updated: January 2020
NEUTON TERMS OF USE

Please read carefully the following provisions of these Terms of Use (the “Terms”). These Terms together with the Privacy Policy, which can be found at: https://neuton.ai/privacy-policy, constitute a legally binding agreement between you (“you” or the “User”) and Bell Integrator, Inc., a Delaware corporation and its affiliates and subsidiaries (collectively, “Bell Integrator”, “we”, “us” or “our”, as applicable) regarding the use of the Neuton Service (as defined below).

BY CREATING AN ACCOUNT OR USING THE NEUTON SERVICE IN ANY WAY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, AS THEY MAY BE AMENDED FROM TIME TO TIME. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THE NEUTON SERVICE.

You agree to check these Terms periodically for new information and terms that govern your use of the Neuton Service. We reserve the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Neuton Platform (as defined below) and update the “Last Updated” date at the top of these Terms. We will also provide you with notice of the modifications by email at least thirty (30) days before the date they become effective. Your continued access to or use of the Neuton Service after the effective date of such modifications will constitute acceptance of the revised Terms.

IF YOU ARE ENTERING INTO THESE TERMS OF USE ON BEHALF OF AN ENTITY, SUCH AS YOUR EMPLOYER OR THE COMPANY YOU WORK FOR, YOU REPRESENT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THAT ENTITY, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY.

You represent and warrant that you are (i) at least eighteen (18) years of age and (ii) otherwise recognized as being able to form legally binding contracts under applicable law.

1. Neuton Service

Bell Integrator provides advanced algorithms and tools for building, training and deploying prediction models (the “Models”) based on cutting-edge machine learning technology through a web interface (the “Neuton Platform” and together with the software applications developed, hosted and offered through the internet, the “Neuton Service”).

For Neuton Service that we offer to you at no cost (such as the “Freemium Services”), Bell Integrator reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Neuton Service (or any part thereof). All updates or modifications to the Neuton Service shall be governed by these Terms. We may suspend or stop providing the Neuton Service to you if you do not comply with the Terms or if we are investigating suspected misconduct by you.

2. Neuton Service Limitations

Bell Integrator uses commercially reasonable efforts to make the Neuton Service available seven (7) days a week twenty-four (24) hours a day. However, Bell Integrator cannot not guarantee that the Neuton Service will be uninterrupted or available at all times, and interruptions may prevent your Models from being created, viewed or accessed. We will use commercially reasonable efforts to provide twenty-four (24) hour advance notice to you in the event of any scheduled downtime.

3. Account Setup

To use the Neuton Service, you need to have an existing account or set up a new account (an “Account”) with Google Cloud Platform Marketplace (“GCP Marketplace”). When you register for an Account, you will be prompted for registration information, such as your first name, last name, your company name, email address, phone number, account login, and password. All registration data related to a User’s Account will be stored and kept by GCP Marketplace in accordance with the its Terms of Service available at: https://cloud.google.com/terms and its Privacy Policy available at https://www.google.com/policies/privacy/. For avoidance of doubt, Bell Integrator is not responsible for any data or information stored or kept by GCP Marketplace. To the extent GCP Marketplace makes available your registration information to us, the protection of such information is described in our Privacy Policy.

You are solely responsible for safeguarding the login and password that you use to access the Neuton Service. You further agree (a) not to provide your password to anyone who is not your agent, and (b) to ensure all individuals permitted to use your Account information are aware of and have agreed in writing to comply with these Terms.

You must be a human to set up an Account. Accounts registered by “bots” or other automated methods are not permitted. One person is not allowed to set up or maintain more than one Account without the prior written permission of Bell Integrator.

4. Right to Use the Neuton Service

Subject to these Terms and receipt of all applicable payments, Bell Integrator grants you a revocable, non-transferable, non-sublicensable, non-exclusive, limited right to access and use the Neuton Service for general commercial purposes in compliance with these Terms.

Except as expressly set forth in the preceding paragraph, we do not grant you any rights or licenses to patents, copyrights, trade secrets, trademarks, source code, or any other right, title or interest in the Neuton Service, ownership of which is retained by Bell Integrator.

You may use the Neuton Service only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations. By using the Neuton Service, you agree not to engage or attempt to engage, and will not permit your users or any third parties to engage or attempt to engage, in any of the following prohibited activities: (a) altering, modifying, improving, reverse engineering, disassembling, or decompiling the Neuton Service; (b) interfering with the Neuton Service or trying to access it using a method other than the interface and the instructions that we provide; (c) using any automated systems, including “robots,” “spiders,” “offline readers,” etc., to access the Neuton Service; (d) reproducing, duplicating, or copying any portion of the Neuton Service; (e) using or accessing the Neuton Service without the express permission of Bell Integrator; (f) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Neuton Service; (g) taking any action that imposes, or may impose, as determined in our sole discretion, an unreasonable or disproportionately large load on our infrastructure; (h) uploading or transmitting viruses, worms, harmful code, or other software agents through the Neuton Service; (i) using the Neuton Service to store or transmit files, materials, data, text, audio, video, images or other content that infringes on any person’s intellectual property rights; (j) using the Neuton Service in any manner that interferes with or disrupts the integrity or performance of the Neuton Service and its components; (k) using the Neuton Service for any unlawful, unauthorized, invasive, infringing, defamatory, fraudulent, or obscene purpose; (l) using the Neuton Service in any way that violates these Terms.

You may not access or use the Neuton Service if you are a competitor or provide any services to a competitor of Bell Integrator, except with our prior written consent. You may not access or use the Neuton Service for the purposes of monitoring performance, availability, functionality, or for any benchmarking or competitive purposes.

If you, or a third party through your Account, violates any of the foregoing prohibitions, Bell Integrator may, in its sole discretion, immediately suspend or terminate your access to the Neuton Service without further liability or obligation to you. The foregoing does not in any way limit our right to suspend or terminate your access to the Neuton Service with or without notice for any reason.

Each User’s right to use the Neuton Service is specific to such User and, once granted to that User, may not be transferred or reassigned to any other User.

Your subscription for the Neuton Service through GCP Marketplace is governed by GCP Marketplace’s Terms of Services at: https://cloud.google.com/terms.

5. Neuton Service Data; Security & Privacy; Ownership

Bell Integrator will maintain commercially reasonable administrative, physical, and technical safeguards for protection of the security and confidentiality and integrity of Neuton Service Data (as defined below) transmitted through the Neuton Service. For purposes of these Terms, “Neuton Service Data” refers to electronic data, text, messages, communications or other materials submitted to and stored within the Neuton Service by you in connection with your use of the Neuton Service (such as the Models you create) which may also include, without limitation, “Personal Data”, which shall mean any information relating to an identified or identifiable natural person. This might be by reference to an identifier such as a name, ID number, location data or online identifier, or by factors specific to them, such as their physical, genetic, economic or social identity. Notwithstanding the foregoing, as between Bell Integrator and you, you are solely responsible for ensuring compliance with all applicable laws in connection with the collection and/or processing of Personal Data of your own users.

As between you and Bell Integrator, you retain all right, title, and interest in the Neuton Service Data, including any Models generated by you through the Neuton Service and such data is considered confidential under the terms of our Privacy Policy. We retain the right to use data capture and analysis tools to extract, compile, synthesize, and analyze any non-personally identifiable data or information resulting from your use of the Neuton Service, which shall be solely owned by Bell Integrator and may be used by Bell Integrator for any lawful business purpose.

6. Bell Integrator Intellectual Property Rights

The Neuton Service is owned and operated by Bell Integrator. All components of the Neuton Service, including, without limitation the artwork, text, graphics, photographs, videos, sounds, visual interfaces, graphics, design, logos, trademarks, service marks, trade dress, content, compilation, algorithms, computer code, products, software, patents, know how, documents, and other material contained or presented on or through the Neuton Service, and any combination thereof (“Material”) are protected by copyright, trademarks, trade secrets, patents, and other intellectual property laws and other applicable laws worldwide. Any unauthorized use, reproduction or modification of the Neuton Service may violate such laws. Bell Integrator, its suppliers and licensors own all right, title and interest, including all copyright, trademark, trade secrets, patent, and other intellectual property rights in such Material. Use of the Material for any purpose not expressly permitted by these Terms is strictly prohibited.

7. Fees & Subscriptions

  1. Service Fees. You will be charged the fees set forth on the sign-up screen for the subscription plan that you select (the “Fees”). Unless otherwise explicitly stated during the subscription process, you are responsible for paying all taxes on all Fees that you pay to us. Local taxes may differ based on your payment method.
  2. Subscriptions. The Neuton Service may include automatically recurring payments for periodic charges (“Subscription Service”). If you activate a Subscription Service, you authorize Bell Integrator or its payment processor, such as Google (a “Payment Processor”) to automatically and periodically charge, on a going-forward basis, during the term of your Subscription Service, all accrued sums on or before the payment due date for the accrued sums. User Account will be charged automatically for all applicable fees and taxes for the next Subscription Service period immediately following the termination of the preceding subscription period, at the then-current pricing, unless you terminate your Subscription Service before the expiration of the pending Subscription Service period. You may cancel your Subscription Service by following the applicable instructions on the GCP Marketplace available at: https://cloud.google.com/support/docs/close-account. In the event that you cancel your Subscription Service prior to the expiration of the Subscription Service period, you will still be charged for the entire Subscription Service period, but your Subscription Service will not renew. We do not provide refunds, credits or proration to Users who seek to terminate a Subscription Service prior to the end of its term or who discontinue actively using a Subscription Service prior to the expiration of its term.
    A valid payment method is required to process the payment for your Subscription Service. You must provide accurate and complete billing information and valid payment method information to us or a Payment Processor, as applicable. By submitting such payment information, you automatically authorize Bell Integrator or a Payment Processor to charge all Fees incurred through your account to any such payment instruments. You must promptly update all information to keep your billing Account current, complete and accurate (such as a change in billing address, credit card number, or credit card expiration date), and you must promptly notify us or our Payment Processor if your payment method is canceled (e.g., for loss or theft) or if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your user name or password. If you fail to provide any of the foregoing information, you agree that we may continue charging all Fees owed for your Subscription Service. Only the person or entity that has registered an Account and has paid the applicable Fees may use the Neuton Service.
  3. Change in Fees. We may change the Fees and/or introduce new charges in addition to the Fees in our sole discretion, provided any such Fees change shall not be effective during your current Subscription term. Notwithstanding the foregoing, we may increase the Fees, immediately and with contemporaneous notice, in the event of (a) any change in the services or fees of our third-party service providers; or (b) changes in the Neuton Service which are made at your request.

8. Privacy and Securityy

We care about your privacy. Please review our Privacy Policy, which explains how we treat your personal data and protect your privacy when you access and use the Neuton Service.

Bell Integrator cares about the integrity and security of your personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

9. Third-Party Links

The Neuton Service may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Bell Integrator. Bell Integrator does not endorse or assume any responsibility for any such third-party websites, information, materials, products, or services. Your access and use of those resources from the Neuton Service, including your use of any content, information, data, advertising, products, or other materials on or available through such resources, is solely at your own risk and is subject to the terms and conditions of use and privacy policy(ies) applicable to such websites and resources.

10. Feedback

If you provide us with any feedback or suggestions regarding the Neuton Platform or the Neuton Service (“Feedback”), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully utilize such Feedback and related information in any manner that we deem appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary.

11. Indemnity

You agree that you are personally responsible for your use and behavior while using the Neuton Service. You agree to indemnify, defend and hold harmless Bell Integrator, its directors, officers, shareholders, personnel, subsidiaries, affiliated companies, franchisees, licensees, joint ventures, business partners, licensors, suppliers, employees, agents, and hosts of the Neuton Service and third-party information providers from and against all claims, liabilities, losses, expenses, injury or damage to persons or property, money damages and costs (including but not limited to direct, incidental, consequential, exemplary, and indirect damages), reasonable attorneys’ fees and costs of government inquiry or investigation, resulting from or arising out of your access, use, misuse, inability to use or interruption of the Neuton Service or any violation by you of these Terms or of applicable law.

12. Warranty Disclaimer

YOU USE THE NEUTON SERVICE AT YOUR OWN RISK. NEUTON SERVICE IS PROVIDED “AS IS,” “WHERE IS,” “AS AVAILABLE,” “WITH ALL FAULTS,” AND WITH NO WARRANTY OF ANY KIND. BELL INTEGRATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. BELL INTEGRATORS MAKES NO REPRESENTATION OR WARRANTY REGARDING COMPLETENESS, ACCURACY, CORRECTNESS, INTEGRITY, RELIABILITY, CURRENCY, ADEQUACY, SUITABILITY, FUNCTIONALITY, AVAILABILITY, OPERATION OR ANY OTHER ASPECT OF THE NEUTON SERVICE OR OF THE CONTENT PROVIDED ON, OR ACCESSIBLE FROM THE NEUTON SERVICE. BELL INTEGRATOR DOES NOT WARRANT THAT OPERATION OF THE NEUTON SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

YOU FURTHER ACKNOWLEDGE AND AGREE THAT, EXCEPT AS OTHERWISE AGREED IN WRITING, BELL INTEGRATOR WILL HAVE NO OBLIGATION TO PROVIDE YOU WITH ANY SUPPORT OR MAINTENANCE IN CONNECTION WITH THE NEUTON SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BELL INTEGRATOR OR ANY OF ITS SUPPLIERS OR LICENSORS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR: LOSS OF PROFITS, LOSS OF CONFIDENTIAL OR OTHER INFORMATION OR DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY, NEGLIGENCE, AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF THESE TERMS OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE NEUTON SERVICE EVEN IF BELL INTEGRATOR OR ANY SUPPLIER OR LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL BELL INTEGRATOR’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE LOWER OF (A) $10,000 OR (B) THE AMOUNT OF MONEY THAT YOU HAVE PAID TO BELL INTEGRATOR IN THE SIX MONTH PERIOD IMMEDIATELY PRECEDING THE CLAIM.

THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THESE LIMITATIONS OF LIABILITY ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY YOU BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED BY THIRD PARTIES OTHER THAN BELL INTEGRATOR AND RECEIVED THROUGH OR ADVERTISED ON OR THROUGH THE NEUTON SERVICE. YOU AGREE THAT IN THE EVENT YOU INCUR ANY DAMAGES, LOSSES OR INJURIES THAT ARISE OUT OF BELL INTEGRATOR’S ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEBSITE, PROPERTY, PRODUCT, SERVICE, OR OTHER MATERIALS OWNED OR CONTROLLED BY BELL INTEGRATOR, AND YOU WILL HAVE NO RIGHTS TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEBSITE, PROPERTY, PRODUCT, SERVICE, OR OTHER MATERIALS OWNED OR CONTROLLED BY BELL INTEGRATOR.

ANY CLAIMS OR DAMAGES THAT YOU MAY HAVE AGAINST BELL INTEGRATOR SHALL ONLY BE ENFORCEABLE AGAINST BELL INTEGRATOR AND NOT AGAINST ANY OTHER ENTITY OF BELL INTEGRATOR’S OR ANY ENTITY’S OFFICERS, DIRECTORS, SHAREHOLDERS, REPRESENTATIVES OR AGENTS.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

14. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS.

(a) Arbitration. Bell Integrator and you agree to arbitrate all disputes and claims that arise from or relate to these Terms or the Neuton Service in any way, except for claims arising from bodily injury. THIS ARBITRATION IS MANDATORY AND NOT PERMISSIVE. This agreement to arbitrate is intended to be broadly interpreted.

This arbitration agreement does not preclude either of us from bringing an individualized action in small claims court. It also does not preclude either of us from seeking an individualized preliminary injunction or temporary restraining order, pending arbitration, in any court that has jurisdiction. Nor does this arbitration agreement bar you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. In addition, you or Bell Integrator may seek injunctive or other equitable relief to protect your or its trade secrets and intellectual property rights or to prevent loss or damage to its services in any court with competent jurisdiction.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE, LAW, YOU UNDERSTAND AND AGREE THAT WE ARE EACH (I) WAIVING THE RIGHT TO A TRIAL BY JURY; (II) WAIVING THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION; AND (III) WAIVING THE RIGHT TO CLAIM OR RECOVER PUNITIVE DAMAGES AGAINST THE OTHER. These Terms evidence a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

(b) Notice of Disputes. If either of us intends to seek arbitration of a dispute, that party must provide the other with notice in writing. The notice to Bell Integrator should be sent to: Bell Integrator, Inc., Attn: Legal Department, 1735 N 1st St #102, San Jose, CA 95112. Bell Integrator will send notice to you at the email and/or mailing addresses associated with your Account. Your notice to Bell Integrator must (i) provide your name, mailing address, and email address; (ii) describe the dispute; and (iii) state the relief you are requesting. If we are unable to reach an agreement to resolve the dispute within 60 days after the notice is received, you or we may commence arbitration.

(c) Arbitration Procedures. The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules are available online at www.adr.org.

(d) The arbitration will be held in Santa Clara County, California; (ii) in any other location to which you and Bell Integrator both agree; or (iii) for claims of $10,000 or less, you may choose whether the hearing takes place in person, via phone or video conference or solely on the basis of submission of documents to the arbitrator. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of this arbitration provision or the arbitrability of disputes are for the court to decide. The arbitrator may consider, but is not bound by, rulings in other arbitrations between Bell Integrator and Bell Integrator Users. The arbitrator can award the same individualized damages and relief that a court can award. Judgement on the award may be entered by any court having jurisdiction.

(e) Costs of Arbitration. For any non-frivolous claim that does not exceed $75,000, Bell Integrator will pay for the relevant arbitration fees. For any claim that exceeds $75,000, the allocation of the arbitration fees will be governed by the AAA Rules (unless the law of your state requires Bell Integrator to pay all such fees).

(f) No Class Arbitration. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST BELL INTEGRATOR ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED GROUP LITIGATION OR PRIVATE ATTORNEY GENERAL PROCEEDING. Further, unless all affected parties agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or group proceeding. If a court decides that applicable law precludes enforcement of any of this subsection’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

(g) 30-Day Opt-Out Period. If you do not wish to be bound by the arbitration and class-action waiver provisions in this Section 15, you must notify Bell Integrator in writing within 30 days of the date that you first accept these Terms (unless a longer period is required by applicable law). Your written notification must be mailed to Bell Integrator at the following address: Bell Integrator, Inc., Attn: Legal Department, 1735 N 1st St #102, San Jose, CA 95112. Subject to Section 15(h) below, if you do not notify Bell Integrator in accordance with this Section 15(g), you agree to be bound by the arbitration and class arbitration waiver provisions of these Terms, including such provisions in any Terms revised after the date of your first acceptance.

(h) Such notification must include: (a) your name, (b) your Bell Integrator account email address, (c) your mailing address and (d) a statement that you do not wish to resolve disputes with Bell Integrator through arbitration. This notification affects these Terms only; if you previously entered into other arbitration agreements with Bell Integrator or enter into other such agreements in the future, your notification that you are opting out of the arbitration provision in these Terms shall not affect the other arbitration agreements between you and Bell Integrator.

(i) Future Changes to Arbitration Provision. If Bell Integrator makes any changes to the Dispute Resolution and Arbitration Section of these Terms (other than a change to the address at which Bell Integrator will receive notices of dispute, opt-out notices or rejections of future changes to the Dispute Resolution and Arbitration Section), you may reject any such change by sending us written notice within 30 days of the change to Bell Integrator, Inc., Attn: Legal Department, 1735 N 1st St #102, San Jose, CA 95112. It is not necessary to send us a rejection of a future change to the Dispute Resolution and Arbitration Section of these Terms if you had properly opted out of the arbitration and group litigation waiver provisions in this Section 15 within the first 30 days after you first accepted these Terms. If you have not properly opted out of the arbitration and group litigation waiver provisions in this Section 15, by rejecting a future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this arbitration provision, as modified by any changes you did not reject.

The provisions of this Section shall survive the termination of these Terms.

15. Termination

You may delete your Account at any time, for any reason, by following the instructions at the following link: https://cloud.google.com/support/docs/close-account. You will still be responsible for all Fees for any then-active Subscription Service through the end of its term.

If you breach any of the provisions of these Terms, Bell Integrator, in its sole discretion, may terminate your access to the Neuton Service, and any account that you may have with the Neuton Service. Bell Integrator may, in its sole discretion, at any time and without advance notice or liability, terminate or restrict your access to all or any component of the Neuton Service, even if access continues to be allowed to others. Upon such termination or suspension, you must immediately discontinue use of the Neuton Service. Accessing the Neuton Service after such termination, suspension, or discontinuation shall constitute an act of trespass. We will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account or deletion of your Neuton Service Data. All of the Neuton Service Data shall be deleted immediately after the termination or deletion of your Account.

Upon any termination of these Terms or deletion of your Account for any reason, all provisions regarding indemnification, warranty, liability and limits thereon, and confidentiality and protection of proprietary rights and trade secrets, and any provisions which expressly or by their nature are required to survive such termination in order to achieve their purpose, shall so survive until it shall no longer be necessary for them to survive in order to achieve their purpose.

16. General Provisions

(a) Assignment. These Terms, any part thereof or any rights or obligations hereunder may not be novated, assigned, outsourced or transferred by you without our advance written consent, but may be assigned by us without restriction or limitations. Any assignment or transfer in violation of the aforementioned provisions shall be deemed null and void. Subject to the forgoing, the provisions of these Terms shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns.

(b) Force Majeure. We shall not be liable for failing or delaying performance of our obligations resulting from any condition beyond our reasonable control, including but not limited to, use of third parties’ equipment or services, communications failure, governmental action, war, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, and Internet disturbances.

(c) Governing Law. These Terms and all matters arising therefrom and any dispute arising between the parties in connection with these Terms shall be governed and construed in accordance with the laws of United States of America and State of California notwithstanding the conflict of law provisions thereof.

(d) Notice to California Residents. If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Neuton Service.

(e) Electronic Notices. By using the Neuton Service, you consent to receiving electronic communications from Bell Integrator. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to the Neuton Service. These electronic communications are part of your relationship with Bell Integrator. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

(f) Entire Agreement. These Terms, together with the Privacy Policy constitute the entire agreement between you and us regarding the use of the Neuton Service.

(g) Interpretation. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.

(h) No Waiver.No failure or delay by a party to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that (or any other) right or remedy, nor preclude or restrict its further exercise. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that (or any other) right or remedy; and will not be construed as a waiver of any subsequent breach or default under the same or any other provision of these Terms.

(i) Severability. All the provisions of these Terms are distinct and severable. If any provision of these Terms (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, unenforceable or illegal, this shall not impair the operation of these Terms or affect the other provisions which are valid.

(j) Copyright/Trademark Information Copyright © 2020 BELL INTEGRATOR, INC. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed through the Neuton Service are our property or the property of our suppliers or licensors. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

17. Contact Us

If you have any questions regarding these Terms, contact us at info@neuton.ai.